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eSmartPhone Maintained by: esmartphone ( 340243) Cellphone, PDA Smartphone, iPod & MP3 Player, Digital Camera & Camcorder, Video Games and HDMI Accessories Store. Search:   Return Policy Return Policy All items have 30-Days Satisfaction Guarantee. We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to make an exchange or refund the product price less Shipping & Handling Fee within 30 days of your purchase via parcel post (USPS). For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all the accessories. Shipping and handling fees are non-refundable. Customers will be responsible for return shipment fee. It may take up to 10 business days to process your return after we receive your product. To return your order, please send to following address: eSmartPhone.com Return Department 13800 LIVE OAK AVE BALDWIN PARK, CA 91706 Contact Us eSmartPhone.com's Customer Service staff strives to make your experience with us more enjoyable and convenient. We will make every effort to resolve any issues with you. Email:eBay@eSmartPhone.com