Q - How much is the shipping?
A - For latest shipping fees, please see the following link:

http://members.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=zewars#shipping

Q - Do I get a shipping discount for multiple items?
A -Yes you do. Shipping for each additional item is US$2.00.

Q - Do you ship to APO/ FPO?
A -Yes we ship to APO/ FPO addresses. See the link 'Shipping Options' on the left side to get more details.

Q - Do you ship outside US? Do you ship Internationally? Do you ship to a particular country?
A -Yes we ship Internationally. To know about different shipping options available please see the link 'Shipping Options' on the left side to get more details. 

Q - Do you provide resizing?
A - We do not provide resizing. We ask that you get the ring resized by your local jeweler.

Q - I like this ring, but do you have my size available in this ring?
A - We usually carry only one size for a given ring. You can see the size of the ring in the item descriptions. Most of the rings can be resized. You can also place a custom order for most of the rings in your size. Custom orders may take upto 8 weeks to process.

Q - Can this ring be resized?
A - Generally most of our rings can be resized 2 full sizes up or down (e.g. from size 8 to size 6 or size 10).  Eternity bands are not resizable, rings with Princess Cut Diamonds also require extra caution while resizing. 

Q - I would like to return my item for a refund, how do I go about doing this?
A - In order to return your item please email us at ebay@zewars.com. We will send you an email with details. Please read our return policy here to make sure your item qualifies for a refund:

http://members.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=zewars#refund

Q - I received an item that was not as described or is misrepresented. What do I do?
A - We take great care in describing our Jewelry. If you believe that the item your received was not as described (this could include Diamond Quality, Metal Type or size), please send us a signed letter from a certified gemologist explaining the misrepresentation and we will issue you a full refund. 

Q - I received the Jewelry but it is defective. What do I do?
A - In case you have received a defective piece (for example missing diamond), please contact us immediately via email at ebay@zewars.com. We will send you instructions on how to proceed. 

Q - I want to pay with my credit card, how do I go about doing this?
A - To pay via credit card, please send us an email at ebay@zewars.com and we will send you a link to pay securely with your credit card. 

Q -Your listing says you accept credit card and money order in addition to paypal, however the item I want to buy requires immediate payment through paypal. I am interested in buying the item but I would like to use credit card or money order. How do I go about buying and paying for the item?
A - In some cases we require immediate payment to discourage Non paying bidders. If you would like to pay via credit card or money order and the item requires immediate payment, please send us an email at ebay@zewars.com and we will send you instructions on how to complete the purchase.