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SHIPPING
INFORMATION |
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OUR SHIPPING:
We ship almost anywhere in the world, including APO and FPO
addresses.* Shipping includes postage, handling,
and our quality guarantee. We are centrally based in Chicago making for
fast and secure delivery. Please see the chart below to
determine the shipping cost for your order.
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UNITED STATES DESTINATIONS
Kinda
Slow (12-21
Days*)
$2.99
each movie or music item
$3.99 each videogame
Our basic service. Insurance is optional at checkout.
BEST VALUE (6-9
Days*)
$4.99 each
movie or music item
$5.99 each videogame
Much faster delivery, for a little more. Insurance is optional at
checkout.
Really Fast (3-5
Days*)
$22.99
each item
$12.99 each additional item added
to your order
The name says it all. Insurance and tracking is included
with this service.
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CANADIAN DESTINATIONS
Kinda
Slow (12-21
Days*)
$8.99
each item
Our basic service. Insurance is optional at checkout.
BEST VALUE (7-10
Days*)
$9.99 each
movie or music item
Much faster delivery, for a little more. Insurance is optional at
checkout.
Really Fast (3-6
Days*)
$33.99
each item
$12.99 each additional item added
to your order
The name says it all. Insurance and tracking is included
with this service. |
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INTERNATIONAL DESTINATIONS**
Kinda
Slow (14-21
Days*)
$10.99
each item
Our basic service. Insurance is optional at checkout.
BEST VALUE (8-12
Days*)
$11.99 each
item
Much faster delivery, for a little more. Insurance is optional at
checkout.
Really Fast (4-8
Days*)
$49.99
each item
$12.99 each additional item added
to your order
The name says it all. Insurance and tracking is included
with this service. |
*Our
delivery time is an estimate
on the total time to reach your door.
*We are
unable to ship to the following countries: Thailand,
Indonesia, Phillipines, Malaysia, N. Korea, S. Korea, Laos, Cambodia,
Vietnam, and Singapore. We also reserve the right to cancel
international orders to unconfirmed addresses. We apologize
for any inconvenience this may cause.
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6 THINGS
YOU'LL WANT TO KNOW ABOUT OUR SHIPPING BEFORE YOU BUY:
- Shipping
Insurance is available at checkout. We recommend insurance as it
protects you fully if your package is lost, damaged, or stolen.
- Packages
usually ship 2 to 5 business days
after payment clears (excludes weekends and holidays). Rare items and
large will take a little longer.
- Packages
over
16oz are sent Media Mail unless you choose expedited shipping during
checkout.
- The largest item is always counted first in
your order, so please
note the additional item cost above (REALLY FAST SERVICE ONLY).
- 90% of all domestic orders arrive within 10
days. 99% arrive within
21 days. International orders can take a bit longer.
- You'll get emails as your order progresses. If
you're not getting
them, check your junk folder. Or send us an email and we'll call you.
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WE OFFER LIVE TELEPHONE SUPPORT IN
ADDITION TO EMAIL
We are
here from 9am to 5pm CST, Monday through Friday, except
holidays. If you have any questions or concerns, please feel free to
contact us at (888) 63MOVIE (636-6843) or help@whiteelephantmedia.com.
Hablamos Español. Si usted necesita ayuda con su orden
llamenos a nuestro numero gratis y pregunte por un representante que
hable Español. Estamos disponibles de 9am a 5pm para
ayudarle.
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