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Q:
 What
is your return policy?
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 A:
If
we have sent you an incorrect product by mistake, we will
replace it with the correct product at no cost to you. For
more information, please visit our store policy page for more
information of our return policy.
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Q:
Do
you combine shipping? Are the items brand new?
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A:
Yes,
Shipping discount will be given for bulk purchase order. All
orders are shipped in bubble pack mailers or new boxes.
We assure you that the products are all brand new, original
and sealed with packaging.
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Q:
When
can I expect my order to arrive?
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A:
We
ship these products directly from US by USPS, UPS or FEDEX
For US customers, the shipping will normally take about 3
to 6 working days.
for international customer the shipping will normally take
about 7 to 14 working days depends on location you are reside
in.
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Q:
How
much is the Shipping and Handling Charge? Why shipping cost so
high since you are based in
Singapore
?
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A:
For
the vast majority of product types, WE calculates shipping
cost based on published USPS rate, ... be sure to
specify DROP OFF, RESIDENTIAL DELIVERY for calculation
purposes.
For US customers, please refer to our USPS US Rate.
For international customers, please refer to the USPS
international Rate.
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Q:
Do
you ship internationally?
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A:
We
will ship to most of the countries worldwide, however, we will
not ship to certain countries, please contact us before
placing bids.
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Q:
What
payment method do you accept?
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A:
We
prefer PayPal, however, you can also pay by wire/bank
transfer. The items will be ship to your mailing address upon
receive of full payment; please indicate your intention during
checkout.
We accept Cheque and Cash payment for local addresses only.
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Q:
how
do I make payment to you if I buy this item from you?
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A:
For
Paypal payment, our registered email is
Whizbiz@singnet.com.sg
if you do not have a PayPal account you can Click
here to sign up.
For wire/bank transfer method, our bank information will be
provided during checkout process, otherwise, we will email you
the details after you have checkout. Please note that we are
not responsible for any Bank charges for this payment method.
For Local addresses, if you would like to pay by cash, we
will arrange to deliver the item by hand at your convenient
time and place. Please note that additional S$10.00 delivery
cost will be charged on top of the item/s and shipping costs
for this payment method.
For cheque payment please send to the following address:
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Whizbiz
Trading
Blk
407B
Fernvale Road
#06-03
Singapore
792407
Order will only process when payment is cleared for cheque
& cashier order payment.
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