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30 Day Money Back Guarantee
All orders
from The Home Automation Store may be returned within 30 days for a
refund*. In order to return or exchange all/or part of your order, you
must contact us for a Return Merchandise Authorization number (RMA#) by
sending an email request to support@authinx.com along with the original Ebay
ID and PayPal transaction ID.
All returned
merchandise must be in the original packaging including manuals,
accessories, cables, etc. with the authorization (RMA#) clearly printed
on the outside of the package. Return requests must be made within 30
days of the PayPal trasaction date. All free items must be returned
together with purchased items in order to receive a refund*. Any
shipping and/or handling charges on the original order cannot be
refunded.
*We must
levee a restocking fee of 15% of the cost of items returned and
shipping charges are non-refundable.
The Home Automation
Store is not responsible for shipping costs or damage on returned
items. Units to be returned should be packed carefully. Please be
advised that packages sent by normal US Postal Service cannot be
tracked to ensure delivery. Since The Home Automation Store cannot
provide credit for a return without confirming its receipt, we
recommend that you use a delivery service that can be tracked and or
insured.
Thanks,
The Home Automation Store
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