PAYMENT:         

v  All payments are expected within 7 – 10 business days after the auction has ended.

v  PAYPAL IS THE PREFERRED PAYMENT METHOD FOR BOTH DOMESTIC & INTERNATIONAL.

v  MONEY ORDERS in U.S funds are also acceptable but should be mailed expeditiously to meet Payment Deadline of 7-10 days after end of auction.

v  PERSONAL CHECKS acceptable for U.S. CUSTOMERS ONLY.  

v  Please understand we will not ship any item until the check or money order has cleared.

v  NY RESIDENTS must add 8.625% sales tax.

SHIPPING:          

v  We ship anywhere in the US the next business day after payment is received and cleared via UPS Ground.

v  The Yellow Door provides complimentary local delivery, in sections of Brooklyn.

v  International Bidders please e-mail for shipping information.

v  Insurance is required for all items over $100.

v  We are not responsible for Uninsured Items damaged while in transit.

v  Combined Shipping is available.

v  We DO NOT ship to Paypal UNCONFIRMED address.

RETURNS:

v  ALL Sales are FINAL.

v  Returns Accepted only if item is not as described or defective. Please Note: We do our best to describe our products as accurately as possible and package well for shipment. 

v  Returned items should be in the same condition as received (un-tampered), and in Original Packaging.

v  We will exchange or refund subject to availability.

v  All shipping & handling costs incurred are Non-Refundable.

v  If there is nothing wrong with the item you wish to return, we deduct Paypal and Ebay charges.

GIFT WRAP:

v  We offer our specialized gift wrapping for any item, at no extra charge.

CONTACT US:

v  Customer satisfaction is very important to us.  Please contact us with any questions or concerns you may have at theyellowdoorebaystore@gmail.com

v  Visit our website! www.theyellowdoor.com

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