Sellers Policies

Payment Options

Our preferred method of payment is Paypal.  We also accept Bidpay as form of payment.

Any payment made via Paypal e-check has an automatic 4 day hold by paypal before funds are released to our account.  Once funds have been released, your item will be processed with our supplier/vendor. 

Any payment made via Bidpay has a 3 day processing period before your payment reaches our account.  Once payment has been received, your item will be processed.

We also accept Money Order and Personal Checks for certain items.  This will be clearly noted in the payment option area of our auction, fixed price and store listings.

Shipping Information

We normally ship via USPS and UPS.  Most Vendors and Suppliers we utilize use either UPS, Federal Express Ground Service and DHL Ground Service.

Tracking numbers are provided once the item has left the warehouse.  We try to provide shipping information to our buyers as soon as the information is made available. 

Return Policy

We accept returns for items that arrive damaged or wrong items shipped.  Returns are accepted within 3 days after receiving the item.

Contact Seller for return instructions and RMA number (Returned Merchandise Authorization) that is required for all returns.

Buyer is responsible for all shipping costs associated with the return.

Back Ordered Products

We make every effort to place well supplied items on all our auctions, fixed priced and store listings. 

We will experience at times that items do become backordered after a buyer has placed a bid or purchased a Buy it Now item.  Should this occur, we will immediately contact the buyer and advise of the situation.

The buyer has the option of waiting for the item to become back in stock or a refund for the purchase, if the buyer has already paid for the item.

Our vendors work with several other sellers and retail chains and will make every effort to avoid this problem.

International Shipping

We ship Internationally for certain items.  This will be clearly noted in our auction listing. 

Sales Tax

7.5% Sales Tax is applied to all Nevada buyers per State guidelines

Combined Shipping

We gladly apply combined shipping for our items.  Once the invoice is sent to the buyer, it will clearly have the combined shipping price.

Purchases Over $300.00

Our vendors require us to provide payment via Bank Wire Transfer for all items over $300.00 for security reasons.  Please allow 3 extra days for shipment of your item. 

Refund Policy

We will gladly refund our buyers for items received if damaged or if the wrong item was delivered.  We make every effort to ship the correct item before a refund is made.

Refunds will also be made for items purchased that have become backordered.

Contact Information

Should you have any questions and or concerns, we can be contacted at the following:

E-Mail:  rsalarcon@msn.com

Cell:  (714) 654-4405

Great Customer Service is our goal and we appreciate your feedback.  We will make every effort to answer all e-mails timely.