Customer Service Policy:
We want to hear from you! If you have any questions or concerns about your order please contact us right away. You may reach us by clicking on the Ask Seller a Question link and send a message through My eBay. We respond to all inquiries within 24 business hours.
Orders Policy:
We ship worldwide! All items are in stock unless otherwise noted. Orders are shipped within 48 business hours of receipt of payment and may even ship the same day except weekends and holidays. If you have any questions regarding your order, please click on the Ask Seller a Question link and send a message through My eBay.
Sample Payment Policy:
Please remit PayPal payments within 3 days. PayPal payments should be made to samgray@quixnet.net. We also accept money orders if buyer has no lower than 99% feedback. Orders are shipped once payment has cleared.
International buyers, please pay using PayPal. We are unable to accept international money orders or checks drawn on banks outside of the US. All international orders are subject to customs fees which are the responsibility of the buyer.
Shipping Policy:
We ship worldwide! We ship within 48 business hours once payment is received. We also offer combined shipping discounts.
We charge a nominal $2 handling fee to cover time and materials and you are guaranteed that your order will be handled and package with care. Insurance is optional but we recommend that you purchase insurance to protect your investment.
Return Policy:
We offer store credit if there is a problem with your purchase. We do not give refunds or credit if an item doesn’t fit as we clearly list measurements for each item.
Returns must be made within 7 days of receipt of order.
For errors in shipment, Odds N Ends Boutique will refund your original shipping charge and reimburse you for the return postage or will ship the missing items to you at no additional charge.
Feedback Policy:
We hope you are completely delighted with your purchase! Should you have any questions or concerns, please contact us at customerservice@oddsnendsboutique.com before leaving neutral or negative feedback.
As soon as payment is received we will leave positive feedback because we appreciate your prompt payment and patronage. We hope you will leave positive feedback, too. Building great relationships and a solid reputation at eBay is very important to us!