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OMHAVEN and Protect8 Return Policy
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Thank you very much! We value and appreciation your visit and each and every order you place with us. From the moment you enter OMHAVEN to the moment your order is delivered, we are dedicated to your satisfaction.
Please feel free to contact us if you have any questions. |
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| Return Policy |
Your satisfaction is 100% GUARANTEED when you purchase from us and we will work out a reasonable solution with you that is fair for both parties.
Merchandise purchased may be returned within 7 days for a store credit, money back, or replacement, under the following conditions:
- Returned merchandise requires a proper reference to an invoice.
- Replacement or Store Credit will be given to merchandise having a manufacturer’s defect.
- Non-defective merchandise MUST be returned in its original packaging (including manuals, warranty forms, etc) and of re-saleable condition.
- Credit will be given for merchandise that has NOT been misused and/or mishandled.
- Please take note that Refunds are for sale price ONLY and do not include shipping and handling. However, shipping charges will be refunded if the merchandise is found to be defective or if the wrong item has been shipped.
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| How to Return |
Please request your refund within 7 days of receipt. Contact us with your refund request prior to returning the item. We will do our best to rush your return, however depending on circumstances, please allow 21 business days from confirmation of your return for your store credit, money back, or replacement.
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