RETURN POLICY
• CUSTOMER IS RESPONSIBLE FOR ANY RETURN IN NEW RESALABLE CONDITION.
• You must call for return authorization number(RA#) before sending any item back. Items returned to us without authorization will be refused.
• Item must be returned with ALL original packaging protection intact and appropriately insured or item will be refused and returned and no refund will be done.
• Shipping and handling is not refundable.
• A minimum restocking fee of $35 will be charged.
• All returns must be within 7 days of purchase date.
• No refund after 30 days.
• IF THERE IS A PROBLEM, DO NOT MOUNT THE WHEELS! Items that have been mounted with tires (other than by O E Wheels) or on the vehicle can not be returned! Since items have been shipped, handled, transported, installed and driven on... there is no way to assure us that any problem was not incurred along the way. Therefore, inspect your complete order as soon as you receive it. Have the installer test fit one wheel both front and rear, BEFORE he dismounts and mounts all tires, and installs all wheels. We will not reimburse for any installation costs incurred under any circumstances. It is up to the customer to have fitment checked before full installation is done. Please note: The tire installer does not care about your wheels and will not take care in the handling of them. YOU MUST insure that the wheels will not be damaged as you are the one who is responsible for the return, undamaged. Cardboard can not be resting against the face of the wheel. All original protective coverings must be over the face of the wheel.
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