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| Q:What is your return policy? |
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| A:If an exchange is approved, the original item must be returned to us in as-received condition with the original packaging and shipped via a traceable, insured service such as UPS Ground. Additional shipping costs are the buyer's responsibility.
Please see the listing description for additional information on returns. |
| Q:Do you combine shipping? |
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| A:Combined shipping is calculated using the highest single item shipping charge, then adding $0.25-$2.00 for each additional item (depending on the size/weight of the item or additional packaging required).
Please see the listing description for additional information on combined shipping. |
| Q:When can I expect my order to arrive? |
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| A:Please see the listing description for the Availability. This is the time it takes for this item to process BEFORE shipping. We off UPS and USPS options, so shipping transit times vary based on your location and the service chosen at checkout.
Total delivery time will be Availability + transit time.
Expedited processing is not available. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Please use the Rate Calculator provided in the listing description. The Rate Calculator works for both Domestic and International addresses.
Puerto Rico customers must change the country from United States to Puerto Rico to obtain a shipping quote. |
| Q:Do you ship internationally? |
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| A:Absolutely! When shipping to anywhere other than the USA, please be aware that the addressee is fully responsible for any fees or taxes as a result of importing the merchandise into the country. Please do not ask us to falsify Customs documents.
Please see the listing description for additional information on international shipping. |
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