| Customer Service Policies |
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We require payment be received within 3 days of the auction close. All buyers must go through the eBay's secure checkout process or our checkout system to submit payment. Payments must be made in US dollars. The followings are the payment methods we currently accept:
- PayPal: Payable by Visa, Master Card, American Express, Discover and eCheck (bank account)
- Credit Cards: Visa, Master Card (US buyers only)
- Money Order/Cashier's Check: Selected Merchandise Only
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If you are the winning bidder and wish to pay by a credit card directly without Paypal please click the "Checkout Now" button (US customers only) to go through our checkout system. |
Sales Tax: No sales tax except the orders shipped to Nevada (tax rate:7.75%).
International Buyers:
- Buyers are responsible for all the fees and taxes including customs charges, duties and brokerage fees, if any.
- Since we will mark the item's value at the exact sale price you have won for the item please do not ask us to process it to be as a gift or a lower value.
- We accept payment from international buyers only through Paypal.
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* PLEASE NOTE *
No Returns or Refunds on eBay Items Delivered as Described on The Lists.
If your item purchased from us is defective in materials or workmanship please notify us immediately, then we will work with you to resolve the problem involved with your item or the transaction. If in the case of product refunds or exchanges for defective items or for the warranty repair the shipping and insurance charges will be excluded. If the item was sold with free shipping then the actual shipping cost will be deducted.
Please note that items which have been altered in any way or been used are not eligible for any exchange or return even if the item was defective.
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Multiple Item Shipping Discount:
We offer shipping discount on multiple item purchase. You will be able to combine all the purchased items to pay at once with shipping discount applied. Please wait until all the items are closed for the auction before you pay.
Local Customer Pickups:
Certain items are available for a local pickup. Handling charges may apply depending on the items. Please contact us before you purchase if you are expecting to pick up the item yourself.
International Shipping:
We use the USPS services based on the items and customer's selection. Certain items are offered to ship to Canada via UPS Standard. Shipping charges vary depending on the destinations and the shipping choice. Customers are to calculate the shipping cost by selecting a shipping method. Not all the items we offer will be shipped worldwide. Each listing indicates countries that we ship to.
Domestic Shipping:
Shipping rates depend on an item and shipping method you choose. We may use UPS or FedEx for standard ground shipping. Please select the USPS service for items delivered outside 48 Continental States and PO Boxes.
Shipping Time:
We ship out your item within 1-3 business days after clearance of payment. Each item has a different shipping time. It is noted on the listing's body.
We are not responsible for the service transit time since it is out of our control once the item leaves us. The service transit information is provided by the carrier and excludes weekends and holidays. Note that the transit times may vary, particularly during peak periods.
We, the seller, are not responsible for any delay in transit time, damage or loss of the items occurred during the delivery. Buyers are strongly suggested to purchase the shipping insurance for their item's protection.
1.  UPS Transit Time
- UPS Ground: 1-6 working days (US Domestic). We may use FedEx if necessary.
- This map applies when the item ships directly from us. If your item ships from a manufacturer or distributor the transit time may vary.
- Both UPS and FedEx come with a tracking information.
2.  USPS Transit Time
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Priority Mail: 2-3 working days (US Domestic).
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The international transit time varies depending on your selection of shipping method.
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USPS provides a Delivery Confirmation Number.
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We are proud of offering brand new golf equipment and top brand optical products purchased from each manufacturer or distributor. Most of items offered here are brand new and 100% authentic products that we have gained savings through direct purchases from the manufacturers. We are now passing along these savings to our valued customers like you.
Please let us know if there is any issue on the item(s) you are interested in or on the one(s) you have already purchased. We strive to answer all emails as quickly as possible and do our best to resolve any problems.
Business Hours: 9am-5pm PST (Monday - Saturday)
Your emails will be answered mostly the same day but the ones received beyond the normal business hours will likely be answered back on the following business day.
Please contact us by clicking the "Contact Seller" button on the listing to refer us your concerned item effectively.
We only sell authentic items!
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Thank You and Happy Bidding! | | 
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