Frequently Asked Questions


What is MicroDermabrasion?
Originally developed in Italy, and quickly adopted by Dermatologists in the United States, MicroDermabrasion has been used successfully for years by millions of men and women for the treatment of fine lines, wrinkles, acne scars, superficial pigmentation and sun-damaged skin.
MicroDermabrasion with the DermaSPA Cloth is safe to use on all skin types, whether you are male or female, have light skin or dark. It is beneficial for both young and mature skin.
Until now, MicroDermabrasion was only available at your dermatologist, esthetician or spa. With the
DermaSPA Cloth you can now perform this incredible process in the privacy of your own home and get as good, if not better, results.

How does this DermaSPA Miracle Fabric work?
The DermaSPA Cloth works by utilizing the special processes of MicroDermabrasion to finely resurface superficial layers of skin. DermaSPA is the one and only Spa-Grade MicroDermabrasion Cloth available. This new breakthrough in soft ultrafine fiber technology is a revolution in cosmetic skin care and enables you to clean your skin deeper and more thoroughly than any other material. The DermaSPA Cloth gently exfoliates the skin removing the dull outermost layer and lifting away imperfections. The skin perceives this as a signal to produce new fresh cells more rapidly thereby stimulating the production of a new layer of skin which creates an increased level of collagen and elastin. This has a rapid effect on the tone and texture of the skin greatly improving your skins elasticity and appearance. By increasing microcirculation it brings nutrients to the skin. This is nature's way to nourish, awaken & rejuvenate the skin and reduce sagging! The DermaSPA fiber is so fine that it will bind grease molecules, remove all makeup and dry cells in your skin with only water. No alcohol, abrasive chemicals or cleansers are needed. Use Only WATER. Simply wet, wring out excess water, and treat your skin to a gentle yet thorough cleansing.

What results can I expect?
From the very first time you use DermaSPA you will know that you are using something unlike anything you've ever tried before. You will literally feel the difference. Many users comment that they don't remember their skin ever feeling so good! This is because DermaSPA utilizes a scientific approach to treat your skin problems in a way radically different than the standard products you've used before. DermaSPA DOES NOT barrage your skin with a harsh mix of substances such as Benzyl Peroxide, Salicylic acid, Glycolic acid or a multitude of other ingredients you may have used. DermaSPA DOES NOT fight and attack your skin to win the battle with acne, blackheads, pimples and other problems. It utilizes the latest advances in MicroDermabrasion to remove the elements that are hurting and irritating your skin so that your skin can become naturally healthy and balanced!
After the first treatment you'll feel your skin is softer and smoother. The next morning you will awake with a more radiant complexion. With regular use, the DermaSPA process is designed to reduce fine lines and wrinkles, minimize blemishes and pigmented skin lesions due to sun damage, reduce open pore sizes, eliminate Acne and reduce the scars, and eliminate white and blackheads. The beneficial results on even more stubborn skin problems, like stretchmarks and cellulite, have been astounding.

How, and how frequently, do I use it?
Just moisten and gently wipe skin in a circular motion. The cloth does the best when damp, so it is important to wring it out before beginning. Vigorous Microdermabrasion treatments should not be administered more than once every 7 to 10 days. A series of treatments over four to six weeks is required to achieve the best results. Most people see exciting improvements after just one treatment. You determine the intensity of the treatments. It can be used on the neck, arms, legs or any part of the skin you desire. Follow the included instructions and you will get the results you're looking for.

Waffle & Terry Weaves - What is the difference?
Enchanted Waters carries both WAFFLE and TERRY Weaves in DermaSPA Cloths. The Terry Weave is ideal for daily skin care (cleaning, exfoliation, preventing and clearing blemishes and blackhead, etc.). The Waffle Weave is more intense and ideal for weekly microdermabrasion and more serious skin problems (acne, scars, wrinkles, dark spots, age spots, etc.).

How do I maintain my skin on a daily basis between Microdermabrasion Treatments?
Regardless of the Skin Problem you are treating, maintaining the health of your skin between microdermabrasion treatments is essential. You need to keep the skin hydrated and moisturized but you want to refrain from using harsh chemicals. Use the DermaSPA Cloth gently, ideally with our Enchanted Waters Soap, twice daily - morning and evening (see following Q & A).

Should I use the cloth every day - with soap?
Yes, gently! Just be sure to confine your aggressive Microdermabrasion treatments to once weekly (at most) using just water.

Here is a tip you may find useful:

Weekly: Perform an aggressive Microdermabrasion treatment with the Waffle Weave DermaSPA Cloth, using just water, and following the directions that come with your Cloth.
Daily: Use the Terry Weave DermaSPA Cloth gently, with our Enchanted Waters Soap, twice daily (morning and evening). All of our Soaps are designed to work with Microdermabrasion and are wonderful for maintaining the skin between your weekly treatments. In addition, our Enchanted Waters Soaps contain the very best natural moisturizers and humectants to hydrate your skin.
For active skin maladies, our African Black Soap is renowned as the world’s best soap for treating acne, burns, rashes, insect bites, cuts and infected wounds. In addition, it works wonders on reducing dark spots and wrinkles; it is naturally antibacterial, antifungal, antiseptic, anti-inflammatory and antiviral.
Your weekly Microdermabrasion treatment, along with a gentle daily washing with the Terry Weave DermaSPA Cloth and our Enchanted Waters or African Black Soap, will keep your skin healthy and hydrated for that Radiant Glow you are looking for.
Why it is best NOT to use Commercial Soaps:
Nearly all commercially produced soaps are actually detergents containing low cost animal fat and well known skin toxins like synthetic preservatives, foaming boosters, fragrances and colorants;  chemicals that can irritate your skin and aggravate your condition.
Our Natural Handmade Enchanted Waters Soaps are environmentally friendly, vegan, completely biodegradable and always free of any synthetic preservatives, foaming boosters, fragrances and colorants. We use only vegetable oils, no animal fats. We also use no lanolin or peanut oils in deference to common allergies.
In addition commercial soaps remove the Glycerin. Glycerin, a rich emollient prized for its ability to moisturize the skin, is naturally produced in the soap making process, but because of glycerin's high value it is extracted and sold for use in more profitable moisturizing lotions and creams, leaving the hard, drying bars of soap sold commercially.
Our Soaps do not dry-out your skin the way commercial soaps do because all the glycerin that is naturally produced by the soapmaking process stays in the soap.
Learn more about our Enchanted Waters line of soaps.

Does the DermaSPA Cloth remove make-up?
The DermaSPA Cloth is incredibly good at removing make-up (even mascara) and, again, only water and the Cloth are needed.

May I use other chemical treatments along with the DermaSPA Cloths?
We recommend that you discontinue the use of any chemical or acne treatments while you are treating your skin problems with the DermaSPA Cloth. The combination may result in too much irritation to your skin. It would also prevent you from fairly evaluating the results of the treatments with the DermaSPA Cloth. If you do use chemicals you should limit it to at least 24 hours before or after an aggressive DermaSPA treatment.

May I use my moisturizer following a microdermabrasion treatment?
While keeping your skin moisturized is a crucial part of skin care, immediately following a treatment it is best to avoid any heavy moisturizers and especially any alcohol based astringents. The tight feeling in your skin is a sign the treatment was effective. One of the best ways to protect and nourish your skin between treatments is to use a good, chemical free, moisturizing soap. For the best all natural moisturizing soaps please visit the Bath & Spa Section of our eBay Store. Our Enchanted Waters Soaps are actually designed to protect and maintain your skin between microdermabrasion treatments.

How does DermaSPA differ from other brands?
You will find two types of sellers of Microfiber Cloths. Those, like Enchanted Waters, that sell a High Quality product and discounters that sell Standard Quality products.
Of course high quality product simply cost more. Since we sell to Professional Spas and Salons our product has to meet their, very high, requirements. You, the consumer, may pay a little more but you are getting a True Quality product.
DermaSPA Cloths are produced from the finest “SPA Grade” microfiber available using the best scientific processes in the world. DermaSPA is woven from ultra-fine fibers that are even finer than conventional microfiber, allowing them to breakdown, accumulate and absorb more particles of dirt, dead skin, oils and bacteria than any other fabric known to man! To understand how thin the fibers are, consider that it takes the fiber in only 33 DermaSPA Cloths, placed end to end, to reach around the earth!
In addition to all the wonderful properties already mentioned, Cloths made from these ultra-fine fibers provide a superior hand, a gentle drape, and incredible softness.
I know the discounted cloths are tempting but consider how important product quality is when it is being used on your skin.
We do have many specials that considerably reduce the cost of our Cloths. In most of our listings, if you buy 3 you get a 4th Free or buy 5 and get 2 Free. We also have a Store Special giving away a Free Gift with any purchase.
You can see all of our Specials and products by visiting our eBay Store.

Another seller claims he invented it. What are the facts?
Microdermabrasion products of microfiber are one of the hottest items on eBay for one simple reason. – They work, and they work extraordinarily well. – For that reason there are many sellers promoting microfiber products. It is a shame that some sellers feel it necessary to attempt to degrade the competition or to make ridiculous False Claims:

False Claim: I invented it.
Truth: It was invented in Italy over 12 yrs ago.

False Claim: I have the Trademark.
Truth: The only thing they have trademarked is their name - not the product.

False Claim: I manufacture it.
Truth: They do not manufacture it. They only put their label on it.

False Claim: I'm the only one not selling Household Cleaning Rags.
Truth: I seriously doubt, and sincerely hope, that no seller on eBay would be so unethical.

All of these claims are simply Negative Marketing and have no basis in Truth.
The Truth is: all of us that sell these wonderful products should feel honored to have the opportunity to provide a product that has been so beneficial to so many thousands of people. I have been involved with eBay for long enough to know that the eBay Community is primarily a wonderful place with friendly helpful sellers.
At Enchanted Waters we choose to sell the same grade and fabric we sell to the finest SPA's and Salons, both here and abroad, and to call our product DermaSPA.
Whew – Now that that’s out of the way — Please enjoy our listing. We hope you will find it a Positive place to shop.

What is the best way to care for my DermaSPA© Cloth?
Wash and reuse over and over: The DermaSPA Cloth is incredibly durable and can be machine washed more than 400 times with virtually no deterioration or loss of softness to the fabric. Or simply rinse out by hand with a little soap and air-dry. Detailed instructions are included with each Cloth.

How long will the DermaSPA Cloth last?
The Cloth will last through about 800 hand washings and air dryings, or 400 by machine, without losing its effectiveness. They are VERY durable. Care instructions come with each.

How does DermaSPA work - WITHOUT Chemicals?

It's In The Fiber!

Reduce ScarsThe Ultra-Fine fibers in the DermaSPA Cloth (1/20th the diameter of a strand of silk) have millions of wedge-shaped cross sections that follow the skin’s surface, breaking down and lifting up dirt, dead skin, oils and bacteria and trapping them inside the fiber. DermaSPA Cloth is capable of absorbing and holding 7 times its own weight in liquids and particulate matter.

Face  Stretch MarksStandard fibers such as cotton have a rounded thread and neutral charge. Without positive and negative charges there are no attractions and with the round thread, all you're doing is pushing the pore clogging dirt particles and dead skin around your face and body, making your skin even more problem-prone. With standard fibers you must use harsh chemicals as bonding agents to force the dirt to adhere to the fibers.

Eliminate AcneThe combination of materials and process utilized to make fiber used in the DermaSPA Cloth, create a positive charge in the fabric. Dirt particles have a negative charge which causes it to attract to the fabric like a magnet. There it remains locked deep in the weave of the cloth with a force so great that it cannot escape. This eliminates the need of chemical bonding agents and allows you to clean your skin with Just Water. With DermaSPA the dirt, oil and bacteria are not just re-scattered over the skin’s “chemically irritated” surface like ordinary cloths.

 



What is "Cold Crafted" Natural Soap?
The Cold Crafted method of creating luxury soap products is a time honored traditional practice of soap crafting that takes fresh, specially chosen flower and plant oils, gently warmed to their natural melting points, and then slowly mixes them with an alkaline solution. As the mixture thickens and cools pure essential oils, flower extracts and other beneficial ingredients are added to produce a final product that is as magical in appearance and scent as it is gentle to the skin. Because no additional heat is applied once the oils have been melted this unique method of soap crafting is often called the `Cold Crafted' process or 'Cold Process' soap.

What Ingredients are in Natural Soap?
Only the finest quality 100% natural flower and plant essences are used in our products while many of the most popular and well known commercial soap brands in the world continue to use low cost animal fat and well known skin toxic, synthetic preservatives, fragrances, foaming boosters and colorants even today.

Why is 'Cold Crafted' Soap Superior to Commercial Soap?
Commercially extruded and glycerin type soaps - even the most expensive ‘French Triple Milled’ soaps - are created by employing a production method that applies high temperatures, pressure and excessive amounts of alkaline solution to speed up the soap saponification reaction in order to make more soap faster. Unfortunately natural flower and plant essences are sensitive to heat, light and other factors and are damaged when subjected to this very harsh manufacturing process. The result is that the active beneficial components within each natural ingredient are destroyed, thereby losing the very properties and reason for choosing them in the first place. It is also important to note that commercial soaps are usually made with ingredients that have been decolorized and deodorized to make them cosmetically neutral and more appealing. This very "refinement" neutralizes their beneficial properties as well.
The 'Cold Crafted' method of making soap uses low temperatures for only a short period of time during the process in order to bring various oils to their natural melting points. Once this is achieved no further external heat is applied thereby ensuring these natural essences retain their skin nourishing and health related benefits.
Our Cold Crafted soaps are also unique in that they contain ZERO free alkali and salt. Unlike commercial soaps which usually contain 0.1% to 1% - another reason why even the most expensive "French Milled" soaps are still drying to the skin.

Which soaps are the most moisturizing?
All of our soaps are moisturizing. They are all super-fatted, which means that a little oil is left in each bar that has not become soap. Each bar contains emollients such as shea butter, avocado oil, hemp seed oil and jojoba oil. Emollients soften and soothe the skin by coating it slightly to retain moisture. Additionally, Enchanted Waters soaps naturally contain glycerin, a marvelous moisturizer for skin because it attracts moisture from the air. Industrial soap manufacturers usually remove the glycerin and sell it as a by-product for use in (you guessed it) expensive moisturizers. This is truly “creative marketing”. They sell you a soap bar (from which they extracted the glycerin) that dries your skin – then sell you an expensive moisturizer (containing the glycerin extracted from the soap bar) to moisturize. Brilliant!! : )

Which of your soaps are best for my sensitive & allergic skin?
All of our soaps are all natural, all vegetable oils, and I do not include ingredients which tend to have a high percentage of allergic reactions such as lanolin and peanut or sesame oil. I have received many emails from clients who were not able to use anything on their skin without some type of reaction until they tried Enchanted Waters.
Our “Extra Gentle” line is wonderful for even the most sensitive skin including babies.

What soaps do you recommend for Acne prone skin?
Our African Black Soap (African Fog) is formulated to treat and prevent outbreaks.Renowned as the worlds best soap for treating acne; it is naturally antibacterial, antifungal, antiseptic, anti-inflammatory and antiviral. Wonderful for anyone with Acne and Blemished skin.
You may also want to look at our DermaSPA Cloths. MicroDermabrasion with our DermaSPA Cloths, combined with our Soaps for daily maintenance, is the ideal way to reduce or eliminate outbreaks and reduce the scarring. It is truly an unbeatable combination!

What do you recommend for skin with Eczema or Psoriasis?
Our African Black Soap (African Fog) is outstanding for extreme cases of eczema. It sooths itchy and patchy rashes and pulls out the impurities in the skin. Some have even claimed that it cleared up their eczema!

I've used Dove. How is Enchanted Waters soaps different?
Simply stated, Enchanted Waters contains only vegetable oils and sustainable plant materials. Dove contains animal fat, petroleum derivatives, synthetic colorings, synthetic fragrances and chemical preservatives. Compare ingredients:

Enchanted Waters (Isle of Dreams) Ingredients: Saponified oils of olive, palm, coconut, soybean, shea butter, purified water, essential oils of Thyme, Spearmint, Frankincense & Sweet Basil, glycerin, Vitamin E & gardenia fruit extract / acorn shell powder.

Dove Ingredients: Tetrasodium EDTA, Sodium chloride, Fragrance(s)/perfume(s) Stearic acid, Titanium dioxide, 2,6-Di-t-butyl-p-cresol (BHT), Cocoamidopropylbetaine, Sodium stearate, Trisodium etidronate, Sodium tallowate, Coconut fatty acids, Sodium cocoate, Sodium palm kernelate, Sodium alkylbenzenesulfonate, Sodium dodecylbenzenesulfonate, Sodium cocoyl isethionate.

Which would you rather have absorbed by your skin?

Enchanted Waters soaps are all vegetable, cruelty free. Dove uses animal products.

Can I bathe my baby with your soaps?
Yes. Our Extra Gentle Line is especially mild and wonderful for babies skin, but does not have the chemicals which are added to commercial soap that produce a ‘no more tears’ effect. So, be careful to keep it out of your baby’s eyes.

Can I use handmade soap to wash my hair?
Yes, our Shampoo Bars are ideal for this purpose but any of our soaps are great for the hair. Wet your hair and rub the bar of soap across your hair a few times to lather. There's no residue left on your hair, it rinses out and leaves your hair squeaky clean with out feeling dried out.

Can I shave with your soaps?
YES, for men and women! It’s fast, easy and you may even get a better shave in the shower. After a few minutes in the warm water, your whiskers will be soft and your skin will be clean and well hydrated. Lather up any of our soaps with your hands, or if you prefer, use an old-fashioned shaving brush. All of our soaps are great for shaving and make an effective lubricant between the razor and your skin.
Men; to shave your beard, turn away from the shower to face a fog-free mirror. Actually, any plastic mirror will remain fog-free if you soap it up, wait a few seconds and then rinse it off. When you have finished shaving, turn back around and rinse off. Your face will be smooth and moisturized.
For women; most of this is just the same except you won't need a mirror.

What is glycerin?
Glycerin is a natural humectant. It attracts moisture. The glycerin in our soap attracts moisture from the air to your skin.

How long do bars last?
Enchanted Waters soaps are long-lasting (at least as long as commercial soaps) if you keep them "high and dry." You can use our “Natural Wood Soap Dish” to keep the bar out of puddles, and let it dry out between uses. The more it can dry it out between uses the longer it will last and the better it will feel when you use it. You can even alternate between bars to help keep one dry at all times.

Why do your soaps cost more than mass produced soaps?
We make our soap from the finest food grade oils available. Olive oil from Spain and Italy, Shea Butter and coconut oil from Africa, domestic aloe oils, Vegetable glycerin, and hemp oil from Canada. In contrast, commercial soaps use synthetic fragrances, petroleum compounds and byproducts that cost much less and are, in many cases, harmful to your skin.
Even when comparing handmade soaps you must compare ‘apples’ to ‘apples’. Enchanted Waters soaps are made with exceptionally luxurious certified organic oils and are so rich and creamy that they are a delight to use. We NEVER use lower cost fragrance oils nor do we scrimp on the use of luxury oils. All of our products are scented with therapeutic grade essential oils. Many of these cost 4 to 5 times more than synthetic fragrance oils. Neither do we scrimp on the quantity of essential oils used for each batch which is why our scents last and last. You will not find any handmade soaps on the internet made with more luxury oils than ours.

Is your soap edible?
Yes. We pride ourselves on the fact that the quality of oils used is better than what finds it way to most dining room tables. Our question is "why you would want to eat soap" :-)










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