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Frequently Asked Questions
PRODUCTS
Pregnancy and Ovulation Tests
Q: What are the expiration dates on the tests? A: As an eBay Powerseller , we sell many
products monthly. That means we run out of inventory and we have to
order new products from the manufacturer. As we clear out the old
inventory and order the new, the average expiration date from the lots
average two years from the current date.
Q: Why do the tests say "for in vitro use only"?
A: The tests are intended to be used just like
other pregnancy tests. " In vitro " is not a reference to in vitro
fertilization; rather it means for external use.
All pregnancy tests you buy in the drugstore/supermarket are for " in
vitro " use.
Q: Where can I get instructions for the tests?
A: You can go here for our test instructions:
Pregnancy Tests
Ovulation Tests
Q: What brand are these tests?
A:
We sell generic FDA-Approved tests (that's why they are more
affordable) that are over 99% accurate in clinical settings. Test
sensitivity is higher (20 miu/ml/hCG) than most drugstore brands,
allowing you to begin testing for pregnancy at 7-10 days past
ovulation (earlier than most drugstore
brands).
FertilAid Q: Can I take FertilAid with Clomid or any fertility drugs?
A: No, do not take FertilAid if you are taking Clomid or any fertility drugs.
Q: How many pills are in one bottle?
A: Each bottle of FertilAid comes with 90 capsules, to be taken 3 times daily.
Samsung Digital Basal Thermometer
Q: Does the display show in fahrenheit or celcius?
A: The display reads in fahrenheit.
SHIPPING
Q: I thought shipping was free, why have I been charged an extra $1.00?
A: Shipping is free if you win one auction with free shipping. If you order two auctions with free shipping, $1.00 is added for every auction won after the first one.
Q: Do you combine shipping?
A: Yes, it is $1.00 for every item ordered after the highest shipping charge. For example if you ordered:
Pregnancy Tests $2.99 shipping
Ovulation Tests $2.99 shipping
Fertilitea $1.99 shipping
Your combined shipping charge would look like this:
Pregnancy Tests $2.99 shipping
Ovulation Tests $1.00 shipping
Fertilitea $1.00 shipping
$4.99 combined shipping
Q: Do you offer overnight delivery?
A: No, we use a drop shipper and their fastest shipping option is USPS Priority which is 2-3 days.
Q: Do you deliver to P.O. boxes or military addresses?
A: Yes we do.
International Shipping:
Q: How much is shipping to international countries besides Canada?
A: Shipping overseas is $6.35 for the first item, plus $1.00 for every item ordered after the first.
Q: It's been x weeks, why haven't I received my package yet?
A:
Although we ship the same or next business day that payment was
received, shipping times overseas can vary anywhere from 2-4+ weeks
depending on how long it gets held up in customs.
Since these products are FDA regulated, it has to go through a much
more strict processing in customs than normal products. Customs officials go through the process of opening the package and inspecting to make sure nothing illegal or dangerous is entering the country.
For more information on how your country handles FDA regulated health
products from U.S., please contact customs officials in your country.
Q: Can you mark the shipment as 'gift'?
A: No. Due to the amount of orders we ship overseas, we have to abide by your customs laws and regulations.
PAYMENT
Q: I am having trouble paying. I am getting an error message when I try to pay.
A: If you are having trouble with the checkout system, please try making a manual payment via Paypal and send payment to the email address athome@oddpost.com.
If you pay this way, please include the auction number and item description to help our order processors. |