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DealYard specializes in selling a wide variety of name brand products at discounted prices. We have been in the wholesale business for over 10 years and our ability to source products allows us the opportunity to pass HUGE SAVINGS to our customers! Pictures shown in description are for illustration purposes only.

Shipping

We ship via UPS and USPS and offer expedited shipping. Insurance is included in the shipping fee. You will be emailed a tracking number once your item ships which usually ships within one business day of receipt of payment.

Shipping Multiple Items - We offer significant discounts for multiple purchases. Please wait until all your purchases are completed before paying or you will not enjoy the discount. Please use our shipping calculator only to estimate total cost for all multiple eBay Store purchases.


International Customers

CANADA - We ship via UPS Standard and USPS International services to Canada. We encourage the use of UPS Expedited which offers 3 - 5 day transit throughout Canada, which includes the brokerage fee as part of the shipping charge. If you select UPS Standard, you are responsible for the brokerage fee, which is based on the value of the item. This brokerage fee varies widely, so please contact your local UPS office for an estimate.

WORLDWIDE - We ship to select countries via UPS WorldWide Expedited, USPS Express Mail and Priority Mail International services. UPS WorldWide Expedited and USPS Express Mail International offer cost effective 3 - 5 day service to most destinations throughout the world and are fully insured and traceable. USPS Priority Mail International is not traceable and is insured up to $100. Please check the Approved Country List below to ensure your country is listed. If your country is not listed, then we do NOT ship to your country.

CUSTOMS, DUTIES, TAXES & IMPORT FEES - You may be subject to import duties, taxes and/or brokerage fees. These fees are charged once the item reaches your country and are your responsibility. Your shipping cost from DealYard.com only includes the cost to ship the item. Please contact your local customs’ office and local postal service or UPS office if you require additional information. These shipments will not be marked as gifts and are shipped as merchandise with actual purchase prices – no exceptions.


Approved Country List

Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Cayman Islands, Denmark, Dominica, Dominican Republic, Finland, France, Germany, Greece, Greenland, Grenada, Grenadines, Guadeloupe, Guam, Holland, Hong Kong, Iceland, Ireland, Italy, Japan, Luxembourg, Martinique, Mexico, Monaco, Netherlands, Netherlands Antilles, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Virgin Islands (British & US)
 


Return Policy

Each customer must contact us prior to any return. Return and/or exchange of merchandise must take place within 7 days of receipt of product. All products to be returned must be in original condition, including packaging, documentation, warranty cards, manuals, accessories, etc. The product's original factory seal must be intact. All refunds will require a return authorization number (RMA) issued by DealYard and the item must be shipped with a tracking number back for inspection and processing prior to refund. If an item is shipped back without a tracking number and not received there is no way to verify it was shipped back to us. Please note that refunds take up to 10 days to post to your account and may not be visible until your next months billing statement. Merchandise that is not defective may be returned for a refund in the amount of the item¡¯s purchase price minus the shipping cost and a restocking fee of 15% of the purchase price of the item. DealYard.com reserves the right to decline any return or exchange where the product is not in acceptable condition. Defective products are eligible for exchange only. In order to continue to offer the lowest prices on the internet, we cannot provide refunds for opened products that are not defective nor can we refund freight or handling charges. The terms of our return policy may change without notice. If you have any questions, please email info@dealyard.com.


Return Shipping Charges

If there is a problem with your order that was the fault of DealYard, we will take the necessary steps to make it right. We will be happy to reimburse the customer's economy ground return shipping costs in the following situations, provided the customer includes proof of the charges paid:

  • The product received was not what was ordered
  • The product received was defective (and you have contacted us within 7 days of receipt)

In all other circumstances the customer is responsible for all shipping costs.


Payment

We accept the following forms of payment: PayPal, Visa, Mastercard, Amex and Discover. Payments must be received within 7 days of the auction's close, or your item(s) will be forfeited. When sending your payment, it is very important that you include the Auction Number, Description and Shipping Address. If you have any questions, please e-mail us at info@dealyard.com BEFORE bidding. We will be happy to answer any of your questions. Winning bidder/buyer will receive an email detailing payment instructions. For faster shipping, click our instant checkout button at the top of the page.


Contact Information

If you have any questions, please feel free to contact us at info@dealyard.com or call Toll-Free 866-320-3325 (M-F 10:00 a.m. - 5 p.m. EST).


Checkout Instructions

Shortly after your purchase(s) is made, you will receive a Thank You email with a link to our shopping cart. Click on this link and you will be directed to our shopping cart, where you will be able to pay via credit card, money order or paypal.



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