 |
| Q:What is your return policy? |
|
| A:Returns and refunds are reviewed on a CASE-BY-CASE basis. If a customer had the opportunity to buy insurance and refused to buy insurance, then I am not responsible for loss or damage when the item goes through the postal system. |
| Q:Do you combine shipping? |
|
| A:YES - We combine shipping. For CD's domestically, the S/H is $3.00 for the 1st CD + $1.50 per additional CD. We do no longer ship internationally. That includes no shipping to Canada. |
| Q:When can I expect my order to arrive? |
|
| A:Delivery is 7 to 21 Buisness Days or 1 to 3 weeks. We ship 200+ items a week so things can get busy or 'life' can just happen. |
| Q:Why do you not ship internationally? |
|
| A:We do not ship to other countries because eBay and PayPal do not properly support international transactions. Many international customers know this so they take advantage of the situation thus causing too many time wasting problems. |
| Q:Do you replace BROKEN CD JEWEL CASES? |
|
| A:If you did buy postal insurance, then I'm not responsible for ANY loss or damage. I do not ship CD's with broken cases. I use INDUSTRY STANDARD mailers for all product shipped. The postal system can be brutal. If you did buy postal insurance, either you or I can file a postal claim. Let us simply communicate the situation. |
| Q:I use PayPal but I'm Unverified and or Unconfirmed. Will you do business with me? |
|
| A:Sorry, but we ONLY accept payments from CONFIRMED and VERIFIED PayPal users. You can ALWAYS send your payment by regular mail if you do not want to meet the PayPal requirements. |
| Q:You blocked me from buying or bidding on your items. WHY?!?! |
|
| A:CONTACT US so we can discuss the matter. |
| Q:Do you do transactions outside of eBay? |
|
| A:ALL THE TIME...BUT if it starts out as an eBay transaction, then it will have to stay as an eBay transaction. |
| Q:Will you accept 3rd party PayPal payments or ship to another address that is not registered to eBay or PayPal? |
|
| A:No, we CANNOT accept a PayPal payment from any person or organization other than the person we are doing business with. We also CANNOT ship to an address that is not registered with eBay or PayPal. |
| Q:Your terms state payment is due within 7 days of the first item closing. Do you make exceptions to those terms? |
|
| A:The backbone of a seller's INTEGRITY is the listing terms, item description accuracy, and the seller's follow-through in upholding all of the above. I uphold the terms and simply do not negotiate them AFTER a transaction has been initiated. If I fail to do that, then the integrity of the transaction is void. |
| Q:Hi Daisy! I live nearby you...will you reduce my shipping or can I pick the item up? |
|
| A:Sorry, we don't deliver or allow pick-ups...UNLESS...we have an established business relationship built on time and trust. We make wholesale deliveries to local customers on large purchases with whom we have established a business rapport with. The reason behind that is due to not wanting to use a tazor on anyone...AGAIN...for being a schmuck. |
| Q:I paid for my item right away, so why don't you leave feedback first? |
|
| A:I can't, in good conscious, give instant feedback on a transaction that is still in progress. The best way for a seller to know that a transaction ended well is when feedback is left for the seller. At that point, I can conclude the transaction by leaving positive feedback. |
| Q:I want to cancel my bid or cancel the transaction. Will you do that? |
|
| A:You can cancel your own bid through eBay. I will not do that for you. If you use the Buy It Now feature, and then change your mind and refuse payment, then I will file a non-payer claim because eBay charges sellers listing and selling fees. |
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