If you are paying by check via PayPal your item will not ship until your check has cleared. If you do not wish to use paypal I accept MC Discover and Visa, please contact me through ebay to arrange payment. Items must be paid for with in 7 days of the auction end or the item will be relisted and a dispute will be filed. I ship three times a week unless it is an overnight express item. USPS first class mail usually takes 2-4 business days and priority mail usually takes 1-3 business days. Express mail will take 1-2 days if you pay for your item by 1:00 Cental time, after that time I cannot guarantee your item will go out the same business day. All items come with a box or bag at no extra charge.
International Customers
Please note that first class international mail can take up to 14 business days and priority international mail can take up to 10 business days. No insurance is available for first class international mail. Insurance is available for priority mail. I mark all customs forms accurately please do not ask me to mark an item as gift to avoid customes taxes/duties. Buyer is responsible for all customs taxes/duties when your item arrives.
Return Policy
We guarantee your satisfaction with the quality and workmanship of our products or return them for refund, replacement or repair. Hand-crafted, custom color or special orders are not returnable unless prior approval is given by Cassandra Lynne Jewelry. All claims must be made within 5 days of receipt of goods by contacting us via phone 816-547-7087 or email sales@cassandralynne.com. Items sold as a set must be returned as a set or the return cannot be processed. Items must be new, unaltered, and unworn. We reserve the right to asses a 10% restocking fee on returns that are not due to Cassandra Lynne Jewelry error. Buyer is responsible for return shipping on any item. Items cannot be returned in ANY type of envelope because of possible damage in shipping. You must use the box it was shipped to you in or similar sturdy shipping box. If returned item is damaged because of shipping in an improper container your return may not be processed.
Notice
Due to dye lot variations colors may vary from order to order. All lengths and sizes noted are approximate and may vary slightly. Colors depicted on the website may be subject to photographic distortion and individual monitor settings. Items with freshwater pearls or any other natural component my differ slightly that what is dipicted because of the nature of natural things :)
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