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Q:Do you accept returns? |
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A:Yes - I do accept returns. Our complete return policy is located on the store page named Return Policy.
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Q:Do you combine shipping? |
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A:Yes! You will get the cheapest combined shipping if you contact me BEFORE making payment. eBay should automatically combine at $2 per each additional item, but I will most likely charge less once I look at the buyer, weight of items, and shipping distance. The maximum we charge for Priority Mail shipping to the US is $14.95
Please wait for me to send combined invoice - or request one from me!
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Q:When can I expect my order to arrive? |
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A:I ship within 24 hours of receiving cleared payment - so you will USUALLY receive your item in less than 1 week! Priority Mail withing the US is normally 2-3 days. First Class Mail can vary - so please check your options when making payment.
I can offer overnight shipping for an additional charge. Just email or call us.
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Q:How much is the Shipping and Handling Charge? |
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A:We have a fixed price shipping charge listed in each auction or store listing because we pay someone else to do our shipping for us - however, we do make exceptions or take requests for different or expedited methods.
You will find we are very reasonable and combine shipping for more than 1 item purchase. Usually there is a $1-2 handling charge. Maximum charge for large orders via Priority Mail to the US is $14.95 - please contact us to fix your invoice if it does not compute properly.
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Q:Do you ship internationally? |
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A:Yes - Buyers must contact me for a quote on shipping options
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Q:How does your layaway plan work? |
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A:Please call 803-802-3666 or email to tell me what items you'd like to put on layaway. I'll send an invoice for 20% down-payment. After that - pay at least once per month. If paid off in 30 days or less - you pay no fee. After 30 days, you pay a $5 fee per month - no matter how many items.
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Q:Are you a Carlisle or Etcetera Consultant? |
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A:No - I am not a consultant, and therefore cannot get the current season's merchandise.
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Q:If you're not a consultant - are these clothes authentic? |
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A:YES - I guarantee that the clothing I sell is authentic. The reason I can offer it at such deliciously low prices is because it is from last year's collections or later. It usually has to be about 3 seasons past before I can order it.
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Q:Do you take requests for certain merchandise? |
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A:I cannot guarantee that any certain piece from a collection will not be sold out - but I can take requests to be placed with my next order - however, if I make a SPECIAL ORDER - the price might be a little higher than the pieces I already purchased in bulk. It could also be lower - but I get better discounts when I buy in large quantities. |
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