|
Dear Customers, We will reply to your questions within three days upon receipt of your enquiry, since we have lots of enquiry everyday.Thank you for your patience.
Due to high lost rate, we will not ship to Italy and Australia.
Most frequently asked questions by our customers as follows :
Q. When will the goods ship to you
A. Upon receipt of your payment of the goods
Q. How long will it take for my goods to arrive
A. Normally within 10 to 14 days after your payment is received
Q. Who delivers the goods to you
A. Your local Post Office
Q. How can I check the status of the delivery
A. You can check your goods' delivery status on the internet, the website is http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
Q. When can I have the tracking number of the delivery
A. We will let you know the tracking number after we despatch the goods from the Post office.
Q. Why my parcel is delayed
A. 1. May be you missed the delivery from your Post Office, the parcel will be sent back to the Post Office as no signature on the delviery note. You will be notified by the Post Office and you must pick up the parcel from the Post Office
2. May be the address is incorrect.
| 
) 
